This place suits me perfectly, providing excellent wi-fi, 24-hour reception, and a lovely bar/lounge area. I recall how the staff helped me return my forgotten earpods during my first stay. I recommend the in-room breakfast!

The hotel's location near Russell Square is excellent for easy access to the Underground and major attractions. The staff provided exceptional service, notably during check-in and breakfast, where they offered a wide range of delicious options including freshly made pancakes. My room was clean and functional with air conditioning, which was a relief during the heatwave.

Room condition could benefit from some updates.

The hotel was wonderfully accessible with thoughtful design, particularly easy for seniors. The common areas were not only stylish but also spacious, making it comfortable to navigate, which I truly appreciated during my stay.

More accessible restrooms are needed.

The hotel's location near Russell Square made exploring so easy. Clean and functional room with commendable air conditioning, especially during warm days. Minor room condition updates could enhance the stay, but overall, I appreciated the attentive staff during breakfast, offering a decent variety.

Would recommend for a mini-break over the weekend

Clean room, pleasant staff, and a convenient location made my stay enjoyable. the hotel is just a 2-minute walk from the Tube stop and offers a full English buffet bar for breakfast.

Everything is what I need and want.

Location near St Pancras is ideal for easy travel connections. Breakfast offerings stand out with quality options, making mornings enjoyable.

First off, the air conditioning setup is a hassle with it being centrally controlled. had to each time bug reception for adjustments, which can really put a damper on things. The infrastructure feels a bit worn out, corridors show signs of neglect, and some room amenities feel outdated, like the absence of a mini bar or room service. Plus, certain rooms, like one I saw, had damage that reflects a lack of upkeep, questionable for the price paid. A little refresh could go a long way here.

This place has an awesome location near Russell Square, making it so easy to explore. I loved the proximity to various shops and the Brunswick Centre for quick meals.

Great breakfast buffet variety.

pleasant stay with minor room concerns

The location was superb making it easy to explore the sights. The front desk staff offered excellent assistance during check-in making us feel welcomed.

The room felt slightly cramped for two people.

Proximity to Russell Square Tube, easy access to shopping and dining, clean and functional room amenities

Room décor felt tired and outdated!!! Heating system difficult to manage, often fluctuating between temperatures!!! Noise from the corridor and street disturbed sleep quality!!!

i had a delightful 2-night stay at holiday inn. the staff were very courteous and attentive to our needs. the location was perfect, just a short walk to russell square underground station, with many eateries at the nearby brunswick 'village'. the breakfast was brilliant, with tasty options, and i loved the comfortable premium queen room with clean bathrooms and basic toiletries. the conference facilities were excellent too, especially with hot drinks available and yummy tea-time desserts.

Had an awesome trip with friends! We explored iconic places like Piccadilly Circus for shopping and enjoyed the vibrant nightlife. The hotel's location made it super convenient, with lots of restaurants and shops nearby. Plus, the staff were friendly and helpful throughout our stay! They even provided extra items when requested, which made our mornings better.

We did face a small issue as our twin room request wasn't met, causing some discomfort. It took a while to get another duvet too. This letdown was a bit frustrating but didn't overshadow our overall enjoyment.

The Premium Twin Room with Sofa Bed featured a decent setup for family needs, particularly the additional space provided by the sofa bed. The location near Russell Square offers easy access to underground transit, which is a big win for navigating around.

The room felt cramped, especially for three adults, with linens missing for the pullout couch that required a call to the front desk. The sink tap was loose, and the overall condition of the room showed wear and tear—from a dented pullout couch frame to a lack of sufficient towels. Considering the room rate, it underperformed, especially when looking for basic comfort and functionality.

The location was highly convenient, making it easy to explore the area on foot. The reception staff were friendly and efficient during check-in. communication gaps regarding using reward vouchers led to confusion and unexpected charges. The air conditioning in the room was ineffective and needed improvement, resulting in discomfort. While the breakfast spread was impressive, overall service issues significantly impacted the experience.

The location near Russell Square Tube station made it super easy to explore the city. The lobby area felt inviting, especially the bar where I enjoyed a couple of drinks. The staff greeted me with smiles and were quick to help out, especially during breakfast. There was a wide selection of breakfast options that catered to various tastes. My room though, had some issues. The air conditioning didn’t really work well, and I felt too warm at night. The furniture looked a bit dated and could use some freshening up. I could hear some noise from the hallway, which interrupted my sleep occasionally. Everything else was generally clean and well-maintained, but a few upgrades would enhance the experience.